Scroll down for access.
Cracking Children’s Secret Code
Camping Magazine (May/June 2010)
Connection is a more powerful way to promote good behavior than behavioral discipline. First, you have to listen for the subtext of what kids say. Then, you must respond with genuine empathy. Wait to problem-solve until the young person feels understood and gives you permission to help them find a solution. Quickly bring your communication skills to an expert level by decoding what kids say.
Keywords: secret, code, empathy, subtext, problem solving, communication, decode